Technology Capabilities

Encora’s technical team consists of over 1000 experienced Technology professionals. Encora’s technical expertise spans the entire software development life cycle (SDLC), and includes the following competencies:

• Business and technical analysis and design
• Architecting of service oriented architectures
• Program management and project management
• Software development methodologies including traditional, Agile and SCRUM
• Application software development, including
• User interfaces
• Objects & services
• Application interfaces
• Data analysis and design including database development
• Business Intelligence including OLAP, ETL, data warehousing, reporting, notification
• Application testing including functional, technical, stress, volume, regression and automated testing
• Application release management
• Database administration including high-availability database environments

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Microsoft Competency

Encora’s technical strengths include extensive experience in developing and deploying software using current technologies our clients have identified as strategic to their future plans. These include the following:

• Microsoft Windows Server 2007
• Microsoft .NET including CSLA
• Microsoft BizTalk Server 2006
• Microsoft Office SharePoint Server 2007
• Microsoft Office InfoPath Server 2007
• Microsoft SQL Server 2005 including SSRS, SSIS, SSNS and SSAS
• Microsoft Team Foundation Server

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Business Domain Experience

Encora’s client base consists of leading organizations in a variety of industries. Our long-standing and strategic partnerships with some of these clients have helped us gain an in-depth understanding not just of their businesses but of the industries they are part of, and of the competitive advantage they have created for themselves by developing the technologies and applications that enable them to offer the services their customers are looking for.

Mortgage and Real Estate Services

Encora is now part of Indecomm Global Services, a leading provider of Technology Enabled Services to the mortgage and real estate services industry in the United States. Indecomm has also been providing services to its clients via dedicated CDCs, which are now part of Encora, and will continue to serve Indecomm’s clients.

Our experience in the mortgage and real estate services domain includes design, development, maintenance and support of the following applications:

• Order processing, fulfillment and status reporting
• Title insurance including title production, closing and post-closing
• Appraisal management
• Credit management
• Tax certification
• Flood insurance including GIS applications
• Problem loan management
• Electronic recoding

Banking & Financial Services

Among the technology solutions developed by the Encora team for the BFSI sector are the following:

• Loan Processing
• Collection Management
• Cash Management
• Check Processing
• Electronic Payment Processing
• Lock Box Processing
• Merchant Relationship Management
• Data Analytics

Health Care Services

Encora’s Technology experts have been working with a leading provider of work flow automation and document management solutions tailored to the needs of the US health care industry. As the sole product development partner, Encora has led the architecture, design, development and deployment of this exciting solution across a range of organizations in the US health care industry, including:

• Health care professionals
• Hospitals
• Laboratories, and
• Health Insurance Plans

This product, which helps manage information flow from the point of service to the billing center, enables implementation of billing portals, ensures portability of clinical information, provides a reliable repository for citical patient and billing data and enables easy, Web-based retrieval of all relevant information, has received rave reviews from many leading health care organizations.